As part of the Neighbourhood Link community, Employment Services encounters many "stories" - short stories, long stories, ongoing stories and success stories. Happy endings to these stories are made possible by the important services we provide.

In 2012, 955 individuals received one-on-one employment support through new programs. 1,660 individuals visited our Resource and Information Centre and 1,810 attended our employment readiness workshops. We invite you to take a look at some interesting stories we think will inspire you.

Please note that each story is based on actual Neighbourhood Link clients. In some instances, photos may be of models, and names and details have been changed to respect privacy.

Afareen

success-afareen
Teaching is my passion, and teaching these computer classes would give me Canadian experience and really enhance my résumé.
Afareen started as a beginner in the Computer Basics Workshop in September and by December she had learned how to use Microsoft Word, Power Point, Excel, Email and the Internet. Ready to move on, she instead offered to volunteer and assist staff with teaching the class. A teacher in her homeland, Iran, she stated: “Teaching is my passion, and teaching these computer classes would give me Canadian experience and really enhance my résumé." Her new-found skills have given her self confidence and independence and she has been a great help to Neighbourhood Link.

Jennifer

success-jennifer
Jennifer now has a resume that showcases her skills, experiences and accomplishments instead of just listing them.
Thanks to Neighbourhood Link's Employment Programs, Jennifer is working as a registered nurse in a Toronto hospital. Her 10 years of experience abroad didn’t seem to help her secure a job until Jennifer’s Employment Counsellor advised her to attend the Effective Résumé Writing and Interview Practice workshops. Here she learned how to create an effective résumé and how to be successful during the interview process.

Spencer

success-spencer
You just have to look at Spencer’s smile to see how the Moving Forward program changed his life.
After successfully completing our Moving Forward Program, Spencer has been accepted into the Faculty of Arts and Science at the University of Toronto. He also volunteers at a local branch of the Toronto Public Library where he enjoys giving back to his community. Spencer has faced many challenges in his young life. He has cerebral palsy and deals with social anxiety issues. As a result, he had been quite isolated at home and hadn’t been able to work. Since completing our Moving Forward Program, Spencer has gained the confidence to pursue his goals of attending university and volunteering. We are so proud of all Spencer has accomplished – way to go! To learn more about our Moving Forward Program, please click here.  

Justin

Justin
I found the staff at Neighborhood Link to be warm, welcoming and they helped me with the right services, at the right time.
Justin Keswick came to Neighbourhood Link Employment Services worried about his future and was filled with uncertainty after he was laid off from a financial institution where he worked as a specialized IT person for over 10 years. Justin worked with Career Specialists, Mr. Long Wu, in the Neighbourhood Link employment service department and together they designed a return to work action plan. In order to achieve his work goal to pursue a career in accounting, Justin completed a series of accounting courses. With the assistance of Job Developer, Mr. Paul Larsen, Justin was able to start his career in the accounting field. However, Justin discovered that accounting was not the type of work he wanted to do. Once again he was thinking about how to find a new job. Looking for more guidance, he returned to Neighbourhood Link Employment Services where Paul helped him to prepare for a series of job interviews. They worked together to refine Justin’s interviewing and communication skills. With the help from the trained staff at Neighbourhood Link Support Services, Employment Service Department, Justin was successful in finding a new position as a Call Centre Analyst at the Bank of Montreal where he enjoys going to work every day. Justin says:“Searching for full-time job in Toronto is hard, relentless, heart-wrenching and cold. I found the staff at Neighborhood Link to be warm, welcoming and they helped me with the right services, at the right time. Without the support of Neighbourhood Link in finding the right job for me, I might have given up.”    

Marilyn

Marilyn
It was the toughest interview Marilyn had ever experienced, but remembering what she learned in the workshops helped her remain calm and confident.
The Employment workshops helped Marilyn land her new job. At her job interview, she was faced by a panel of four people confronting her with some very difficult case scenarios. It was the toughest interview she had ever experienced, but remembering what she learned during the workshops helped her remain calm and confident.

Gregory

Gregory
Upon successfully passing the exam and receiving his license, Gregory received assistance from our job development team to secure an interview with a security company.
Gregory, 45 and struggling with mental health challenges came to see us after being out of work for more than one year. His NLSS counsellor arranged for him to attend a hiring fair with a security company, where he decided he wanted to take the training course to become a security guard. Gregory was able to pay for the training using his own money but NLSS found client incentive dollars available through Employment Ontario to pay for his security exam and license. Upon successfully passing the exam and receiving his license, Gregory received assistance from our job development team to secure an interview with the security company. He was subsequently hired and is doing incredibly well in his new role.