Resource and Information Centre
A job-search library provides clients seeking employment access to computers, internet, newspapers, photocopying, scanning, faxing, job postings, books and resources.

Monthly workshops cover topics such as Microsoft Word, PowerPoint and Excel, basic internet use, resumé writing and the hidden job market.

• desktop computers
• printer
• telephones dedicated to job search (local calls only)
• fax machines (local faxes only)
• scanners
• photocopier
• several daily newspapers
• extensive library covering all aspects of job search

The computers have Microsoft Office applications to create the documents you need, such as resumés, cover letters, follow-up letters and references.
All computers have internet access.

Employment Counselling
Trained counsellors provide professional one-on-one guidance to clients and assess their needs and qualifications. The counsellor helps the client develop a return to work action plan and directs them to appropriate resources for their job search. Clients are also given information on how to access Government of Ontario training programs, such as Second Career, the Ontario Self-Employment Benefit Program and Apprenticeship opportunities.

Career Exploration
This is a one-week program for clients with a referral from their employment counsellor to develop realistic employment goals and target a suitable career path by identifying their skills, values, interest and strengths.

Job Development
Job Seekers work with a professional Job Developer to help execute their personalized job search strategy. Job Developers connected clients with potential employers while providing them with ongoing coaching and support to ensure success.

Job Search Workshop for Newcomers
This two week program is offered in partnership with the City of Toronto and Access Alliance to offer newcomers information and advice on employment and settlement in Canada. Participants will learn about our labour market, employer expectations, successful workplace practices and employment standards. They will also develop a resume, cover letter and learn interviewing skills while gaining knowledge about Canadian culture and work life.

Job Works
This two week intensive program is designed to help clients enhance their job search skills. Clients will learn what transferable skills are, how to write a cover letter and resume, how to be successful during the interview process, how to network giving access to the hidden job market and how to job search using social media.

Moving Forward Pre-employment Program
Moving Forward is an eight week pre-employment and workplace training program for adults with mental health issues offered in partnership with The Centre for Addiction and Mental Health (CAMH).

Over the eight week period, the Moving Forward pre-employment program offers two weeks of career exploration, one week of basic computer search skills, two weeks of job searching skills, three weeks of workplace success strategies, and one-on-one counselling support.

• in receipt of Ontario Works
• at least 21 years of age
• have previous work experience
• unable to maintain employment due to mental illness
• able to attend program hours of Monday to Friday, 9:30 am – 3:30 pm

New Knowledge, New Skills for Newcomers Program
This is a six-week program designed to assist and support newcomers with identifying barriers to their employment, while supporting their transition into Canada. An individual action plan and a job-search focus are developed with each client. Clients engage in field trips, resumé writing, job interview preparation and professional networking, and they learn about labour market trends and the Canadian business culture.

Youth Works
Youth Works is a twelve week paid pre-employment program for young men and women who are out of school or out of work and are looking for employment. During the first four weeks of the program, clients participate in a variety of workshops such as; job search, life skills, resume and cover letter writing as well as interview skills. Clients also receive one-on-one support, advocacy in obtaining a 2 month work placement, WHIMS, CPR and First Aid certifications.

• 15-30 years old
• Out of school
• High school diploma or less
• Eligible to work in Canada
• Not working
• Not receiving Employment Insurance (EI)
• Able to attend program hours of Monday to Friday, 10:00 am – 4:00 pm.

• Job development services
  Our job developers create community partnerships and liaisons with employers to integrate clients into the workforce. As employer representatives, they provide ongoing coaching and support to ensure the success of our candidates.
• Pre-screened candidates
  All of our candidates have undergone careful screening of their skills, experience, qualifications and readiness for work by trained Employment Counsellors and Job Developers.
• Skilled and experienced workers
  Our pool of experienced workers has candidates from a wide range of employment backgrounds, which helps us find the perfect match for your employment needs.
• On-going coaching
  Should a worker need assistance to transition to their new workplace, we are there to help at no cost to you. With you, we will develop a training plan and monitoring schedule to ensure the success of our candidates.
• Training subsidies
  In appreciation of the costs that you may encounter in training a new employee, our Job Developers will discuss the possibility of offering a subsidy for the training period.

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