Gregory, 45 and struggling with mental health challenges came to see us after being out of work for more than one year. His NLSS counsellor arranged for him to attend a hiring fair with a security company, where he decided he wanted to take the training course to become a security guard. Gregory was able to pay for the training using his own money but NLSS found client incentive dollars available through Employment Ontario to pay for his security exam and license. Upon successfully passing the exam and receiving his license, Gregory received assistance from our job development team to secure an interview with the security company. He was subsequently hired and is doing incredibly well in his new role.

Ben, a senior living on his own, fell down his basement stairs and suffered a broken neck, knee and elbow. His injuries required extensive surgery and seven months of rehab. Upon release, he returned home with his caseworker, and was confronted by a flooded and freezing cold house. While away, his utilities had been shut off and his home insurance terminated. NLSS was notified and they were able to place him immediately in Jean Dudley House as well as connect him with a reputable contractor who started on the restoration of his home.

Violet was a participant in the New Knowledge New Steps program. One of the barriers to employment was her lack of computer skills which she tried hard to rectify. She would often stay late to practice on the computers because she did not have one at home. At the end of the six week program, she enrolled in the St. Stephen’s Community House Administrative Support course. As part of the course, her practical placement was at the Royal Bank of Canada. After just three weeks at the bank, she called with the exciting news that she was now working there full time.

Fred’s mother had steadily progressing Alzheimer’s and needed constant attention. As sole caregiver, Fred was forced to frequently miss work, putting his job in jeopardy. He contacted Neighbourhood Link and they enrolled her in their Adult Day Program. Fred was able to concentrate on his job, knowing she was in the company of caring people in a safe and stimulating environment.

Afareen started as a beginner with the Explore Toronto – Computer Program in September and by December she had learned how to use Microsoft Word, Power Point, Excel, internet and e-mail. Ready to move on, she instead offered to volunteer and assist staff with teaching the class. A teacher in her homeland, Iran, she stated: “Teaching is my passion, and teaching these computer classes would give me Canadian experience and really enhance my resume." Her newfound skills have given her self confidence and independence, and have been of great help to Neighbourhood Link.

Paul, a one-time Toronto tax accountant came to be a resident at one of our buildings after a long series of unfortunate events. In 1989, he was diagnosed with MS. His ability to function was further hampered in 2004 when he had the first in a series of 5 mini strokes. Along with that, he developed a bipolar disorder, which led to depression. His situation further deteriorated, eventually leaving him homeless in 2010. Paul’s plight came to the attention of our NLSS Housing workers who advocated strongly for his placement. Today, he enjoys the beautiful facilities, the garden, friendly staff and residents. “I am the luckiest man alive. Everyone at NLSS cares so much,” says Paul.

A participant in the Newcomer Program, Aisha held a medical degree from Pakistan that was not recognized in Canada. Neighbourhood Link, however, recognized that she could be a great asset connecting East Asian women with culturally sensitive family doctors. In doing so, Aisha found a new career.

Mavis and Charles lost their home after 47 years. Neighbourhood Link settled them into an apartment in the Cecelia Murphy Building in the Beach, where they had always lived.

The Age Works Program helped Marilyn land her new job. At the interview, she was faced by a panel of four people confronting her with some very difficult case scenarios. It was the toughest interview she had ever experienced, but remembering what she learned in the workshops helped her remain calm and confident.

51 participants of the Pui Hong program completed or supported the 2012 Toronto Challenge. Pei Luo, who is 91 years young, attends the weekly Pui Hong program to share a meal, visit his friends who speak Cantonese and take part in many recreational activities. “The Neighbourhood Link Pui Hong program gives me an opportunity to enjoy a bit of the country I grew up in while celebrating my new life in Canada” explains Pei.